The 3 Stages of Shorwood's Service OUR SERVICES Your Situation: You see the need for: improved communication and cooperation among your team a team that works together rather than independently a corporate culture characterized by information sharing, coordinated systems and an understanding of how decisions impact other departments improved ability to give and receive feedback trust and constructive communication Our Approach: For a team to consistently perform at a high level they must: actively ask questions discuss errors experiment reflect and seek feedback without being embarrassed or rejected learn to manage the content and emotional impact of their messages be able to turn unproductive arguments into constructive learning conversations Our approach is not a one-time only intervention. Communication skills are mastered over time. Creating a team climate of openness and supportiveness is an in-depth process. Tailored to your team's unique needs, this learning process includes three key components: understanding self and others aquiring and developing skills applying and maintaining skills