The 3 Stages of Shorwood's Service STAGE 3 Applying and Maintaining Skills Lasting behavioural change takes time and practice. The keys to using these skills each day are: regular follow-up feedback practice reinforcement of skills The third stage of the program will ensure your investment will deliver the change you want - people who have the know-how to work together harmoniously. During this stage, participants will attend follow-up sessions to: continue skill development and complete action plans assess progress in each skill area acknowledge and celebrate successes practice and refine skills/scripts discuss and overcome roadblocks and difficulties in mastering the skills receive confidential support and encouragement in skill development